Rules & Regulations
Exclusive Giveaway Event
All players who pre-register on the website from 30th Sep 2021 till the date before the official launch of Gravity Game Hub’s Ragnarok: The Lost Memories mobile game, will be automatically entered into a giveaway event, for a chance to win the rewards listed on the website once the pre-registration milestones are reached. Entries that are submitted before or after the specified period will not be qualified for the giveaway event.
Eligibility: This giveaway event (“Event”) is open to all legal residents of Singapore, Malaysia and Philippines who have pre-registered via email on the official website(https://tlm.gnjoy.asia/). Employees, partners, respective affiliates, subsidiaries, advertising and promotion agencies and suppliers of GRAVITY GAME HUB PTE LTD or each of their immediate family members are not eligible. Other companies associated with GRAVITY GAME HUB PTE LTD are not eligible. This Event is subject to local laws and regulations.
Agreements to Official Rules: Participation in this event constitutes participants’ full and unconditional agreement to and acceptance of official rules and the decisions of GRAVITY GAME HUB PTE LTD, which are final and binding. Winning a prize is contingent upon being compliant with these official rules of GRAVITY GAME HUB PTE LTD.
Prize Drawing: After the pre-registration deadline, GRAVITY GAME HUB PTE LTD will select potential winners in a random drawing from among all eligible entries received. GRAVITY GAME HUB PTE LTD will attempt to notify the potential winner through the registered email address. If the potential winner cannot be contacted within ten (10) business days after the date of the first attempt to contact him/her, the potential winner will be disqualified and will not received the intended prize. GRAVITY GAME HUB PTE LTD will select an alternate potential winner at random from the remaining non-winning, eligible entries to replace the disqualified winner.
Winner Notification: The potential winner will be notified by registered email address entered by the potential winner on the official website. We may require you to provide us with personal information and certain other information including national identity card number or other forms of identification means to determine whether you are the qualified winner. In the event that a potential winner is disqualified for any reason, GRAVITY GAME HUB PTE LTD will award the prize to an alternate winner at random drawing from among all remaining eligible entries. GRAVITY GAME HUB PTE LTD reserves the right in its sole discretion to disqualify any individuals if finds to be disrupt, influence or tampering with the entry process, winning process or to be acting in violation of any official rules of GRAVITY GAME HUB PTE LTD.
Release and Limitation Liability: By participating in the Event, entrants agree to release and hold harmless the GRAVITY GAME HUB PTE LTD and other companies associated with the GRAVITY GAME HUB PTE LTD as well as each of their respective employees and agents (the “Released Parties”) from and against any claim or cause of action arising out of participation in the Event or use of the prize.
Privacy: To participate in the Event, you may be required to provide us with personal information and certain other information including a username, name, contact number, contact email and date of birth information collected from the entrants is subject to GRAVITY GAME HUB PTE LTD’s privacy policy.
